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1. How often is a reassessment conducted and why is it conducted?
2. Does the new reassessment mean my taxes are going up?
3. Why was an outside firm hired to perform the reassessment?
4. How did the assessor arrive at my value?
5. Does the location of my property affect value (i.e. River frontage, road frontage, view, etc.)?
6. How can my property increase in value when I have not bought, sold, or done any major repairs or additions to it?
7. How can my land value increase at a faster rate than my house?
8. Why is my 3 acre tract valued at a higher rate per acre than my neighbor who has 50 acres?
9. What is a home site and how is it valued?
10. I live in a mobile home, what is the “Improvement Value” that I am taxed for?
11. How can you tax an outbuilding that has no electricity and is not livable?
12. How can I be taxed for a house that is not complete?
13. What will the new levy/millage/tax rate be?
14. How do I figure my taxes using the tax rate and assessment?
15. What are the current Real Estate Tax Rates?
16. For what reasons would I make an appointment with the assessors?
17. I just had my property appraised, will that help me in the hearings process?
18. Is it worth my time to make an appointment to talk with the assessors?
19. What are my other options to appeal?
20. If I no longer own this property, what should I do with the notice?
21. When does the new reassessment go into effect?
22. If my taxes are paid through my mortgage escrow, do I have to do anything with this new assessment?
23. Can I obtain a copy of my real estate assessment card?
24. Is it possible to view my neighbor's assessment?
25. I am over 65, retired, on disability, or on a fixed income; can I get a tax break?

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1. Why does Caroline have a Fee for Service program?
2. Will I be denied service if I do not have insurance?
3. Who handles billing?
4. What are the charges for EMS transport services?

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1. When and where do the Board of Supervisors (BOS) meet?
2. When are the County Offices open?
3. Where do I register to vote?
4. How much is the deposit for water and sewer?

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1. Why do I need a Building Permit?
2. Who establishes authority?
3. What Codes do we enforce?
4. Who is the Building Official?
5. Where does a resident/applicant file for a building permit?
6. Is there a Fee?
7. How long will it take to get my permit?
8. Are inspectors available for inspections of work that may not require a permit?
9. Are there inspectors available for questions?

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1. When do I need a land disturbance permit?
2. What is required to get a land disturbance permit?
3. Is there a Fee?
4. Why do I have to post an erosion and sediment bond?
5. What is required to get a bond released?
6. What is a RPA buffer?
7. Are environmental staff members available to do courtesy inspections?

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1. What is the Planning Commission?
2. Who are the members of the Planning Commission?
3. What is a family subdivision?
4. What is minor subdivision?
5. What is a major subdivision?
6. What happens after an application is submitted?

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1. When is a building/zoning permit required?
2. What is the minimum amount of acreage required to construct a single family dwelling?
3. What is a certified house location survey and when is it required?
4. May I have more than 1 dwelling on my property?
5. What are setbacks and how do I determine what the required setbacks are for my property?
6. What is an accessory building/structure?
7. May I construct an accessory building/structure before I build my house?
8. What are the setbacks for an accessory building?
9. Where and how do I get a 911 address?
10. What is a Rezoning?
11. What is a Use permit?
12. What is a Zoning Text Amendment?
13. What is a Proffer Amendment?
14. What is the Board of Zoning Appeals (BZA)?
15. What is a Variance?
16. What is a zoning Violation?

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1. Where do I get a business license?
2. Where do I buy a dog license?
3. Where do I buy County decals for vehicles?
4. When and where does the Board of Supervisors (BOS) meet?
5. How can I rent County facilities?
6. Where do I register to vote?
7. Where do I get a 911 address?
8. Who do I contact about a County street sign being down?
9. Who do I contact about senior citizens programs?
10. Where do I get a septic permit?
11. Who do I call about stray animals?
12. Who do I call to get my road fixed?
13. How can I get on an RFP listing?
14. How do I find out who my supervisor is for my district?
15. Who do I call with a question about cable television?
16. Who do I call about tax relief for the elderly or disabled?
17. Where do I find information about tax rates?
18. Where do I take my trash?
19. How can I contact the Caroline County Board of Supervisors?
20. How do I apply for a job with Caroline County?
21. What are the hours of operation for County government offices?
22. Where should I go to research property records?
23. What laws and regulations govern land use in Caroline County?
24. What is a Comprehensive Plan?
25. What is a zoning ordinance?
26. What is a subdivision ordinance?
27. What is a Rezoning?
28. What is a Special Exception/Use Permit?
29. What is a Subdivision?
30. What is a Site Plan?
31. When is a building/zoning permit required?
32. When is a certified house location plat required?
33. What is a certified house location plat?
34. May I have more than 1 house on my property?
35. What is required on a (non-surveyed) plat plan for a building/zoning permit?
36. What are setbacks?
37. What is my setback (how to determine)?
38. What is an accessory building/structure?
39. May I construct an accessory building/structure before I build my house?
40. Is there a height limit for my accessory building/structure?
41. What is the maximum size for an accessory building/structure?
42. May I place an accessory building/structure in my front yard?
43. What is the setback for an accessory building/structure?
44. What is the setback for an accessory building/structure on a double frontage lot (a road frontage on the front and rear)?
45. Do I need a building/zoning permit for an accessory structure, which is less than 150 square feet?
46. Is a building/zoning permit required for a fence/wall?
47. What is the setback for a fence/wall?
48. Do I need a sign permit?
49. What is the maximum permitted size and height of a sign?

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1. What are the hours of operation for Department of Motor Vehicles (DMV)?
2. What services do you provide?
3. Is the Department of Motor Vehicles (DMV) Select located at the Treasurer’s Office or the Commissioner of the Revenue’s Office?
4. Are you a full service Department of Motor Vehicles (DMV) location?

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1. How old does my puppy have to be to buy a dog tag for him?
2. What does a dog license cost?
3. What do I need to get a dog license?

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1. Who has to pay personal property tax?
2. What is considered taxable personal property?
3. What is the personal property tax based on?
4. Who sets the personal property tax rate?
5. How is personal property assessed?
6. What are the current Personal Property Tax Rates?
7. Is Caroline County a prorating locality?
8. How does proration affect me?
9. Does it matter if I buy or sell my vehicle within the beginning or end of the month?
10. When must I file a tax return on my personal property?
11. Is there a penalty for filing a tax return late?
12. What happens if I don't file a personal property return?
13. My personal property tax bill reads “DELINQUENT TAXES,” what does this mean?
14. What happens if I sell a vehicle during the year?
15. What happens if I move out of Caroline County?
16. What happens if I move into Caroline County from another Virginia county during the year?
17. When is my personal property tax payment due?
18. Is there a penalty for paying my personal property tax late?
19. What is a supplemental bill?
20. I recently purchased a new vehicle, how do I register it in the County?
21. What are my tax obligations if I am on active military duty maintaining Caroline County as my legal residence?
22. As an active duty member of the military will I be taxed for personal property in Caroline County if I maintain a legal domicile in a state other than Virginia?
23. At the dealership, I paid them to register my vehicle with DMV. Was my car registered with Caroline County as well?
24. Does my vehicle qualify for the high mileage reduction on personal property vehicles?
25. Does my vehicle qualify for the Car Tax Relief?

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1. How are the assessments on each parcel determined?
2. Why can't we change the value of a property when requested by the taxpayer?
3. When is the next general reassessment?
4. What is the process for challenging an assessment made during reassessment?
5. Who sets the real estate tax rate?
6. When is my real estate tax payment due?
7. Is there a penalty for paying my real estate tax late?
8. Why can't you change my name on the tax bill since I got married last year?
9. Why is the former owner's name on my tax bill when I have a deed showing that I own the property?

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1. Does Caroline County still require a decal sticker to be displayed on the windshield?
2. When must I obtain a Caroline County permanent decal for a newly purchased vehicle?
3. I am a new Virginia resident of Caroline. How soon must I obtain a county decal?
4. If I transfer state plates from 1 vehicle to another, may I use the old decal on the new vehicle?
5. When I sign over my vehicle title to a new owner is there anything else I need to do so I won't have to pay tax on it any longer?
6. If I move into Caroline County from another jurisdiction after January 1, is that jurisdiction's county decal valid for the remainder of the year?
7. As an active duty member of the military will I be charged for a decal in Caroline County if I maintain a legal domicile in a state other than Virginia?
8. If I am a Resident of an incorporated town, do the same rules for purchasing a decal apply?

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1. How can I contact the Treasurer’s Office?
2. What hours are you open?
3. I received a notice about my delinquent Personal Property taxes from your office, who should I contact?
4. Are payment plans offered in Caroline County?
5. What options do I have for payment?
6. I received a refund check from Caroline County but do not know why I am receiving it. Can you help me?