FAQs

What hours are you open?: The Treasurer’s Office is open Monday - Friday from 9 a.m. - 5 p.m. However, the Department of Motor Vehicles (DMV) services are only available from 9 a.m. - 4:30 p.m., Monday - Friday. Please note, the Treasurer’s office does observe all state holidays. To see if we are closed, please check the Treasurer's page.

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Treasurer's Office

1. How can I contact the Treasurer’s Office?: Our mailing address is:
P.O. Box 431
Bowling Green, VA 22427

You can also visit us in person at the Caroline County Administration Building located at:
212 N Main Street
Bowling Green, VA 22427

Contact us by phone or email.

2. What hours are you open?: The Treasurer’s Office is open Monday - Friday from 9 a.m. - 5 p.m. However, the Department of Motor Vehicles (DMV) services are only available from 9 a.m. - 4:30 p.m., Monday - Friday. Please note, the Treasurer’s office does observe all state holidays. To see if we are closed, please check the Treasurer's page.

3. I received a notice about my delinquent Personal Property taxes from your office, who should I contact?: Please contact Sharon Mitchell in our Compliance Department.

4. Are payment plans offered in Caroline County?: Yes, we do offer prepayment plans for your real estate and personal property bills. The prepayment option allows you to make tax payments weekly, monthly or quarterly. Prepayment plans help citizens spread out the cost of their taxes by allowing them to prepay all or part of their bill before the June 5 and December 5 deadlines. Prepayment plans can be paid online or with a check or money order.

To pay with check or money order, print out the prepayment voucher and mail it with payment to:
The Treasurer’s Office
P.O. Box 431
Bowling Green, VA 22427

Taxes from previous years must be paid in full in order for a prepayment plan to be established. Payments are applied to the oldest bill 1st. Please note, prepayment vouchers are not for delinquent tax bills. To discuss payment plans for delinquent accounts, please contact our Compliance Department at 804-633-5045.

Easily pay your bill online.

5. What options do I have for payment?: We offer numerous options for residents to pay their bills including:
- In person at the Treasurer’s Office in Bowling Green and both Caroline County branches of Union First Market Bank (Bowling Green and Ladysmith)
- By mail
- Online with e-treasurer
- By telephone with Official Payments
- Pre-payment and automatic bank draft options.

A detailed list of each of these options is available online.

6. I received a refund check from Caroline County but do not know why I am receiving it. Can you help me?: If emailing, please include the check number within your message. Please choose your method of contacting us.